How to measure
We will send the items as soon as possible once your payment is completed. If necessary, we will update and change the shipping method according to the reality situatioin, and please kindly know that, thank you very much. Buyers are responsible for all additional customs fees,brokerage fees,duties,and taxes for importation into your charges for refused shipments. The shipping cost does not include any import taxes,and buyers are responsible for customs duties.
As a honest seller, we can’t promise we can make the dress 100% the same as the picture in the website, this is not the quality problem, please kindly know that. If your product arrives in a defective manner, mis-shipped or color error, please contact us first, we will resend you or refund you. However, if the item is not quality problem and faulty or it is made accordance with the size you ordered but does not fit, or just because you don’t like it, sorry, please kindly note that we will Not accept your returning and refund.
Sizing or Fit Issues
As all of our dresses are hand-sewn and customer tailored,the finished gown may vary by approximately -1 inch in the specified measurements.To ensure that your dress will fit you perfectly,our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.If you find the products are not suitable for you and have questions, you can contact us directly.
Differences in color may be caused by some other reasons such as color reflection in the monitor,lighting,background etc.However,if you believe that the item received is in wrong color,please contact us to see if a return or refund is possible.
Your satisfaction and positive feedback is very important to us.Please leave positive and 5 stars if you are satisfied with our items and services.If you have any problems with our items or services,please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer services.tomer services.
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|Neutral (0%)|| 2 Stars (0)|
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. |
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|